BCS Bank
Art Direction
UI / UX
About
BCS Bank is one of the largest Russian investment companies. In 2019 the bank decided to create the “Department” team to develop new services for retail banking.
Our task
To develop a modern, intuitive, and easy-to-use daily banking application that would help the customers manage their personal finances more effectively.
Developing a product means continuously improving it
01 / 07
Main page
The main page is where the user gets his first experience with the app.
02 / 07
Product page
All product features are presented in a user-friendly form. All products are accessible through the carousel at the top of the screen, with the most frequent operations and transaction history shown below.
The balance is beautifully visualised and easy to grasp
03 / 07
Generate analytic
The analytics’ main feature is the card changing colour depending on the expenditure category.
04 / 07
History
Problem
The ability to show transaction history is an integral part of every banking application. The customers are also able to search and flexibly filter their transaction data.
Solution
Splitting the screen into two makes it easier for the customer to digest the information. The total expenditure is shown at the top. The more detailed, day-to-day breakdown is visible below.
05 / 07
My wallet
Problem
Every day, customers realise new needs that are not always directly related to financial instruments — they seek help managing their routines.
Solution
We added a new section called «My Wallet», where the customers can store and access their statements, loyalty cards, and other documents — an essential feature of a lifestyle app.
06 / 07
Support chat
Problem
People often wish they had someone readily available and competent to answer their banking or app-related questions.
Solution
We tossed out all the unnecessary elements and designed a minimalistic-looking chat that takes after the messengers’ designs.
Other means of contact are also available in case of chat function failure.
We follow the new technological trends and keep designing new user scenarios to improve the UX
The results
Results
Over the last year, we have done a lot of work on the app’s functionality, the results of which you could see in this case study. The newly developed design system allowed us to quickly scale up the system components for development and saved a lot of time.
Awards
All this work helped the application rise from the 39th to the 4th place, making it into the top-10 on the Markswebb’s Internet Banking Rank 2019 list.