UI / UX
BCS Bank is one of the largest Russian investment companies. In 2019 the bank decided to create the “Department” team to develop new services for retail banking.
To develop a modern, intuitive, and easy-to-use daily banking application that would help the customers manage their personal finances more effectively.
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The ability to show transaction history is an integral part of every banking application. The customers are also able to search and flexibly filter their transaction data.
Splitting the screen into two makes it easier for the customer to digest the information. The total expenditure is shown at the top. The more detailed, day-to-day breakdown is visible below.
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Every day, customers realise new needs that are not always directly related to financial instruments — they seek help managing their routines.
We added a new section called «My Wallet», where the customers can store and access their statements, loyalty cards, and other documents — an essential feature of a lifestyle app.
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People often wish they had someone readily available and competent to answer their banking or app-related questions.
We tossed out all the unnecessary elements and designed a minimalistic-looking chat that takes after the messengers’ designs.
Other means of contact are also available in case of chat function failure.
Over the last year, we have done a lot of work on the app’s functionality, the results of which you could see in this case study. The newly developed design system allowed us to quickly scale up the system components for development and saved a lot of time.
All this work helped the application rise from the 39th to the 4th place, making it into the top-10 on the Markswebb’s Internet Banking Rank 2019 list.